7zz777 Privacy Policy —
Full protection of your information

1 Introduction and Scope

7zz777 ("we", "our", "platform") provides a safe and reliable online gaming service for users in Bangladesh. This privacy policy ("policy") describes in detail: what types of personal information we collect, how that information is used and stored, and what your rights and choices are.

By using the 7zz777 website, application, or any of our services, you are considered to have accepted the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services.

This policy should be read and interpreted together with our Terms and Conditions and Responsible Gaming policy.

2 Information Collection

We collect your information in two main ways: (a) information you provide directly, and (b) information collected automatically while you use our services.

Information you provide directly:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Identity verification documents such as a National ID card or passport
• Residential address
• Financial transaction details (related to bKash, Nagad, Rocket, Upay, or bank accounts)
• Account settings and preferences

Information collected automatically:

• IP address and device identifier
• Browser type, version, and operating system
• Login time, logout time, and session duration
• Browsing patterns on the site and page view history
• Gaming history and betting information
• Information collected through cookies and similar technologies

We never store your full payment card number or PIN. Financial information is processed through our authorised payment providers, who maintain their own security standards.

3 Purpose of Using Information

7zz777 uses collected information for the following lawful purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To manage gaming, betting, and financial transactions.
• Identity verification: For anti-money-laundering (AML) and know-your-customer (KYC) processes.
• Age verification: To ensure that our platform is used only by individuals aged 21 or above.
• Customer support: To resolve your complaints and enquiries.
• Security and fraud prevention: To detect fraudulent activity and protect the security of our platform.
• Service improvement: To analyse user experience and improve the platform.
• Legal compliance: To comply with applicable laws and regulations.
• Communications: To send important service updates, security alerts, and promotional information (with your consent).

We will use your information only for the purposes stated above. If we need to use it for a different purpose, we will seek your prior consent.

4 Information Storage and Security

7zz777 applies industry-standard security measures to protect your information. Our security framework includes:

• SSL encryption (SSL/TLS): All data transmission between your browser and our servers is encrypted.
• End-to-end data encryption: Sensitive stored information is kept in encrypted form.
• Firewalls and access controls: Only authorised personnel have access to the information they need.
• Regular security audits: Security assessments are conducted regularly through third parties.
• Data backup: Secure backups of data are stored on secure servers.

Our servers operate in secure data centres. Although no system is 100% secure, we make every effort to protect your information and act quickly in the event of any security breach.

You are also responsible for the security of your account. Keep your password confidential and do not share it with anyone. If you suspect any unauthorised access to your account, contact us immediately.

8 Protection of Minors

7zz777 is firmly committed to protecting minors from gaming. Our platform is for individuals aged 21 or above only. We do not knowingly collect or process the information of any minor.

We verify age at the time of registration. If we become aware that a minor has created an account, we will close that account immediately and delete the associated information.

If a parent or guardian believes their minor child has created an account, please contact us promptly. To learn more about responsible gaming, please visit our Responsible Gaming page.

9 Data Retention

We retain your personal information only for as long as it is necessary or legally required:

• Active account: For the entire duration that your account remains active.
• Closed account: A minimum of 5 years after account closure — for legal obligations, anti-money-laundering regulations, and dispute resolution.
• Transaction data: For an extended period as required by financial regulators.
• Marketing data: Stopped immediately upon withdrawal of your consent.
• Cookie data: Depending on the type of cookie — deleted at the end of a session or at the end of a defined period.

Once the retention period ends, we will securely delete your information or anonymise it so that you can no longer be identified.

10 Policy Changes

7zz777 may update this privacy policy from time to time. Changes may occur in the following circumstances:

• Changes in legal or regulatory requirements.
• When new features or technologies are added to our services.
• Changes in best practices for data protection.
• Changes in business operations.

For significant changes, we will notify you by email or through the platform. Continued use of the platform after changes indicates that you have accepted the updated policy.

The date of the most recent update will always be displayed at the top of this page. We recommend that you visit this page regularly.